Shipping policy
At Goalkeeper Corner, we are committed to providing a reliable and transparent shipping experience for every customer. Please review the following shipping terms carefully before placing an order through GoalkeeperCorner.com.
1. Order Processing Time
All orders are subject to a processing and verification period before shipment.
Orders are generally processed within 1 to 5 business days, excluding weekends, public holidays, and periods of elevated order volume. During promotional campaigns, product launches, seasonal demand, or unforeseen operational circumstances, processing times may be extended without prior notice.
Please note that order processing time is separate from shipping/transit time.
Goalkeeper Corner reserves the right to delay, hold, split, or cancel any order for reasons including, but not limited to:
- payment verification,
- incomplete or inaccurate shipping information,
- inventory synchronization delays,
- suspected fraudulent activity,
- carrier limitations,
- customs or import/export handling requirements,
- force majeure events or external logistical disruptions.
2. Shipping & Delivery Timeframes
Once an order has been processed and dispatched, delivery timelines will vary depending on destination, carrier performance, customs clearance procedures, local delivery conditions, and other external variables outside of our direct control.
Estimated Delivery Window
Most orders are delivered within up to 15 business days from the date of dispatch.
However, all delivery windows shown or communicated by Goalkeeper Corner are estimates only and not guaranteed delivery commitments unless explicitly stated otherwise in writing.
Delivery timing may be affected by:
- regional carrier delays,
- customs inspections or customs clearance procedures,
- weather conditions,
- transportation interruptions,
- remote delivery zones,
- high-volume shipping periods,
- local courier routing limitations,
- or other operational events beyond our control.
By placing an order, the customer acknowledges and agrees that delivery timeframes are approximate in nature and may fluctuate based on logistical realities.
3. Shipping Destinations
Goalkeeper Corner currently ships to select domestic and international markets where service availability permits.
Shipping availability may vary depending on:
- destination country or region,
- local carrier serviceability,
- import restrictions,
- customs regulations,
- address verification compatibility,
- or temporary delivery limitations.
We reserve the right to refuse, suspend, or restrict shipment to any location at our sole discretion.
4. Shipping Rates
Shipping charges are calculated at checkout or otherwise disclosed prior to order completion, where applicable.
Shipping fees may vary based on:
- order value,
- order weight and dimensions,
- delivery destination,
- selected shipping service (if available),
- bundled products,
- and promotional shipping offers.
From time to time, Goalkeeper Corner may offer free shipping, discounted shipping, or shipping-inclusive promotions. These offers are subject to change, modification, or removal at any time without notice.
5. Order Tracking
When tracking is available through the fulfillment channel or shipping carrier, customers will receive tracking information via the email address provided at checkout once the order has been dispatched.
Please note:
- Tracking updates may not appear immediately after shipment confirmation.
- Tracking visibility may be delayed while the parcel is being scanned, transferred, or inducted into the destination network.
- Certain delivery stages may reflect limited movement updates depending on carrier infrastructure and country-specific logistics.
Goalkeeper Corner is not responsible for temporary lapses in tracking visibility caused by carrier systems or international shipping transitions.
6. Split Shipments
In some cases, items within the same order may be shipped separately.
This may occur due to:
- fulfillment center routing,
- inventory allocation,
- packaging constraints,
- carrier optimization,
- or product-specific handling requirements.
If your order is shipped in multiple parcels, each parcel may arrive on a different date and may be associated with separate tracking events.
Additional shipping charges will not be applied unless clearly stated at checkout.
7. Incorrect Shipping Information
Customers are solely responsible for ensuring that all shipping and contact details entered at checkout are accurate and complete.
Goalkeeper Corner is not liable for delivery issues arising from:
- incorrect or incomplete addresses,
- missing apartment/unit numbers,
- invalid postal codes,
- incorrect recipient names,
- failed delivery due to customer unavailability,
- or undeliverable address formatting.
If an order is returned, delayed, held, disposed of, or re-routed due to inaccurate shipping information, any reshipment, redelivery, administrative, or carrier-related charges may become the sole responsibility of the customer.
We are unable to guarantee address modifications once an order has entered processing or fulfillment.
8. Customs, Duties, Taxes & Import Charges
For international orders, the customer is solely responsible for any applicable:
- customs duties,
- import taxes,
- VAT/GST,
- brokerage fees,
- regulatory handling charges,
- or local government-imposed import costs.
These charges are not included in the purchase price or shipping fee unless explicitly stated otherwise.
Goalkeeper Corner is not responsible for delays, confiscations, holds, or failed deliveries resulting from customs review, local import restrictions, or unpaid import-related obligations.
Customers are responsible for understanding the import rules and product admissibility requirements applicable to their destination country before placing an order.
9. Delivery Delays
While we make every commercially reasonable effort to ensure timely order fulfillment and dispatch coordination, Goalkeeper Corner shall not be held liable for shipping delays caused by circumstances beyond its direct operational control.
This includes, but is not limited to:
- carrier disruptions,
- customs processing,
- airport or freight bottlenecks,
- labor shortages,
- weather events,
- supply chain congestion,
- public health restrictions,
- government actions,
- or any force majeure event.
Delays in transit do not automatically constitute grounds for cancellation, refund, chargeback, or compensation unless otherwise required by applicable law.
10. Lost, Stolen, or Marked-as-Delivered Packages
Once an order has been transferred to the carrier and marked as shipped, the package becomes subject to the carrier’s transportation and delivery procedures.
Goalkeeper Corner is not responsible for packages that are:
- marked as delivered by the carrier but not located by the recipient,
- stolen after delivery,
- delayed due to local courier handling,
- or delivered to the address provided at checkout but received by a third party at that location.
If a delivery issue occurs, customers are encouraged to:
- verify the shipping address used at checkout,
- check with household members, building management, neighbors, or reception staff,
- review the surrounding delivery area,
- and contact the carrier directly where applicable.
We may, at our discretion, assist in initiating a shipping inquiry where feasible, but we do not guarantee carrier resolutions or reimbursements for carrier-confirmed deliveries.
11. Refused Deliveries / Unclaimed Packages
If a package is refused, abandoned, unclaimed, or returned due to failure to receive, customs non-compliance, unpaid import charges, or unsuccessful delivery attempts, Goalkeeper Corner reserves the right to deduct any applicable:
- return shipping fees,
- disposal charges,
- customs return costs,
- administrative fees,
- or non-recoverable fulfillment expenses
from any approved refund, where applicable.
In some cases, returned parcels may not be recoverable. If the parcel is destroyed, abandoned, or not returned by the carrier or customs authority, no refund may be issued.
12. Delivery Estimates vs. Delivery Guarantees
Any shipping or delivery language displayed on the website, checkout page, product pages, order confirmation emails, FAQs, promotional content, or customer support communications should be interpreted as general estimates only, unless expressly stated as a guaranteed service.
No delivery date or transit projection should be construed as a legally binding delivery commitment.
Goalkeeper Corner reserves the right to revise estimated shipping windows at any time based on operational, fulfillment, and logistical conditions.
13. Shipping Policy Acceptance
By placing an order on GoalkeeperCorner.com, the customer acknowledges that they have read, understood, and agreed to this Shipping Policy in full, including all estimated delivery conditions, processing timelines, transit variability, and destination-specific shipping limitations.
14. Contact
For shipping-related inquiries, customers may contact us at:
Email: support@goalkeepercorner.com
Website: GoalkeeperCorner.com